Recent Rants by pmartel

MANNERS PLEASE II

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Okay, a while back I made a post on manners.

I'm making tthe sequal, PARTICULARLY in customer service.

PLEASE, PLEASE remember that when you are dealing with a rep, DO NOT talk over the poor rep when they are TRYING to do ther job. Whether or NOT you like the answer they give you ju

Talking OVER someone is just the EPITOME of RUDE and UNCIVILIZED.

Okay since when did we get this way??

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Okay as you all may or may not know, I am in phone tech support STILL!!!

The thing I hate the WORST is when people DON'T like what they hear, they start talking OVER you to get there way.

I have also noticed that with folks in my office. When I try to bring up a specific point I get talked over and nearly walked out of meetings.

Saying a prayer for all us tech support people

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Ok all.

Christmas and Black Friday are coming.

You know what that means.

Guess who's going to be phoning us with all the NON-RELATED technical questions

For GOD'S SAKE PEOPLE READ THE MANUAL.

There are folks that spend HUNDREDS OF HRS writing manuals to help you..

I say a prayer for all of us who work in tech support

The word I HATE most in tech support

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Okay in 11 years of  tech support the word I have come to LOATHE the most is 'POWER  CYCLE'

For God's sake, it;s a damn RESET,

You simply UNPLUG AND PLUG the damn device

I HATE CUTSY, USELESS TERMS!!!!

Just about had it

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Hey all, it's been a while.

Okay, what the hell is wrong with people these days.

This scares me that people from my generation are becoming rude, pushy.

As you know, I'm in tech support and I'm TOTALLY APPAULED when I'M trying to do MY thing and the person DOESN'T like what they hear, THEN people start talking over me which I absolute HATE.

Employers SUCK!!!!!

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Okay, after almost 10 years next month in my company, I get a 3 DAY SUSPENSION.

Reason?? As most of you know, I work in a call center and is based on #'s.

I came up wuth this for those of us in customer service, enjoy!!

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Okay, while I as bored at work and sleep deprived I came up with this.

Enjoy!!!

The 10 Commandments of receiving Good Customer Service

1)Thou shalt speak clearly and articula

I came up with this for those of us in customer service, enjoy!!

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Okay, while I as bored at work and sleep deprived I came up with this.

Enjoy!!!

The 10 Commandments of receiving Good Customer Service

1)Thou shalt speak clearly and articula

And it continues!!

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Good news all.

Since I started working out in November, things have been really coming on well.

I finally hit 145lbs from 156 when I started and to-day about 143lbs.

Got another 8lbs to go an

I'm on roll, rant #2 PEOPLESPEAK

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Okay, as per my previous rant, here's a new word I've coined for this generation.

The one thing my job has taught me is something called 'peoplespeak' What is 'peoplespeak' you ask??

Let's END this ME generation now

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Oh my God, this has to end and end soon.

You all know I work in tech support.

No more apparent is this in customer svc.

Enough is enough!!

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As you all know I'm in phone tech support.

There HAS to be a line drawn as to how the rep on the phone is treated

It TOTALLY amazes me how a customer feels that they have carte blanche in what

7 Months and still going

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A while back, I had posted some photos.

Progress is really taking shape.

At 7 months, I have lost 11lbs and taking on quite a physique at 51.

I have gone from 156lbs in November to 145lbs in

MANNERS PLEASE!!!!!!!!

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Okay, I've totally had it with this generation, including people of my own age.

It appears that bullying is in in customer service.

When will it be fixed??

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Hey Iggy, just of curiosity when will the site be back to it's old self again??

What's with these 'Craigslists' things here.

Just thought I'd post out of frustration!!

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