I'm convinced that people who recline their seats on planes have never been reclined on themselves. If they had, they wouldn’t recline there damm seat! Should the airlines take out seats and make more room for passengers? Yes. Will they? No. So let’s all start being a little more courteous to your fellow passengers.
I've worked customer service all my life and I'm here to tell you that it's a tough nut to crack on both sides of the counter. First of all, "the customer is "not" always right but you may have to treat them that way, just to get them out of your face and out of the store. And, all employees are "not" stupid or good at what they do. A poor employee is usually th