Okay, a while back I made a post on manners.

I'm making tthe sequal, PARTICULARLY in customer service.

PLEASE, PLEASE remember that when you are dealing with a rep, DO NOT talk over the poor rep when they are TRYING to do ther job. Whether or NOT you like the answer they give you ju

Talking OVER someone is just the EPITOME of RUDE and UNCIVILIZED.

WORSE is when I deal with people of MY OWN generation who

SO PLEASE I would have hoped that in the 21st century, civility reigns, BUT it DOES appear that Finishing School deserves a comeback