God I hate dealing with this company! I bought my current computer 2 years ago with an extended warranty which says that if the computer required the same repair 4 times, then they'd give me a new PC. Well I've had the motherboard replaced 4 times now so I've asked for the new PC. They tell me that they won't replace the PC because the mother board was replaced for a different reason each time! AGGGGGGGGGGGGGGGHHHH!
Each time the board went out no one could determine a cause, so there is no way to determine if it was the same thing happening over and over again or if it was random problem(s). I shouldn't be surprised, Best Buy is just another corporation looking to get out of honouring a contract. Lesson learned I won't buy another warranty from Best Buy.